On this page you will find a collection of instructions, guides, and video walk throughs to help ensure the longevity and performance of your Supercell dust collector. Please give these assets a detailed review and do not hesitate to reach out to our Customer Service team if you have any questions or concerns.
Video Walkthrough: Installing Electrical Retrofit Pack
Video Walkthrough: Installing Remote Receiver Antenna Extension Pack
Maintenance Guide
How to Install and Connect Various Ductwork Fittings to Flex-Hose and Tools
Frequently Asked Questions
How do I install my Supercell upgrade kit?
Your Supercell upgrade kit includes two components: Main and Individual Motor Thermal Cutoff Switches, and the Remote Receiver Antenna Extension Pack. Click "Read More" to see installation instructions and video walkthroughs.
I hear a loud bang/pop from the dust bin when I turn the system on, is this normal?
If the drum of your system is empty, you may hear a loud noise as the metal flexes from the suction pressure created when turning the system on. This sound will stop when material is within the drum and is to be expected.
How should I clean the filter on my Supercell?
Under normal operation conditions only the finest dust will get past the high-efficiency cyclone to the filter. The Filter can be cleaned easily with the Pulse Cleaning lever. This takes less than a minute. Pulse down the with the Pulse Cleaning lever frequently or after every use. Pulsing (reverse air) removes the fine dust from the filter. It will keep your system‘s airflow at an optimal performance level. Upset condition: If the dust bin is overfilled and the filter pleats get packed with sawdust, the filter must be removed for manual cleaning.
Why is my Supercell remote not working?
Wireless signals can be blocked or influenced by a variety of situations. Distance, Obstructions and Electromagnetic Interference (EMI) can all affect the signal.
If you are having poor performance with your remote - extending the receiver's antenna wire will often help and is an easy retrofit. Click to read more and for detailed instructions on how to extend your antenna wire.
Can I add a mobile cart to my Supercell after purchasing a wall-mounted or freestanding model?
Yes, the wall-mounted and freestanding Supercells can be converted to fit the cart from the Supercell Mobile. For parts and pricing, please contact our Customer Service team at (866) 387-8822 or [email protected].
When I reduce down to 2" or 2.5" hose with my Supercell, the hose collapses. What do I do?
Be sure to only use vacuum pressure rated hose with the Supercell. Standard hoses are not able to withstand the system's high suction and can collapse. Click here to shop our selection of reinforced, vacuum pressure rated hose.
What hose and ductwork is compatible with the Supercell?
Only use vacuum pressure rated flex-hose and duct with the Supercell dust collector. Under the system's high suction, standard hose/pipe may collapse causing affixed tools to be pulled towards the system, potentially causing damage and/or injury.
Why is my Supercell Dust Collector losing suction?
A sudden and significant loss in suction power can be a likely indicator of a major clog, air leak, or that one of the system's motors may have reached the end of its operating life. Click "Read More" to see troubleshooting suggestions and video walkthroughs.
Is it normal for my dust collector to run hot?
Yes. All motors generate heat, which is why it is essential to have proper ventilation around the motor for cooling.
Why does the bin level indicator flash when the bin is empty?
Because the Dust Sentry works via an adjustable infrared sensor, it can sometimes show false positives with an empty container because of the reflective surface at the bottom of the steel drum.
This issue will go away soon after the system is used; once the bottom of the drum has sawdust on it, the Dust Sentry should no longer give a false positive. It can also be resolved by painting/coloring the inside bottom of the drum so that it is no longer reflective enough to affect the sensor.
